The job starts at 7 a.m. Childcare opens at 7:30.

The employer is hiring. The bus route ends two miles from the building.

The new employee loves the position. Then they look at what it costs to live within a reasonable drive.

Your chamber can help recruit businesses, promote job openings, and connect employers with training programs. Yet some of the biggest obstacles to local growth appear before anyone clocks in.

They’re the everyday logistics of earning a living. And if those logistics don’t work, your community’s workforce strategy has a giant hole in it.

For chamber pros, this creates an opportunity to address problems members already feel through missed shifts, declined offers, turnover, and delayed expansion. Often, they lament the symptom—not being able to hire. But they gloss over the actual cause and that’s where you can help.
It starts with a different question. One that begins long before the employee sits down at their area in the morning.

To begin helping, walk through asking:

What must go right for someone to get to work here?

Follow that question through a typical morning, and you’ll discover where your chamber can make its next meaningful economic development contribution.

Find the Problem Behind the Vacancy

“We can’t find people” is a starting point. You need enough detail to understand what’s preventing people from accepting or keeping those jobs.

Build a few questions into your existing member visits, workforce conversations, or business retention calls:

• Have candidates declined offers because of childcare, transportation, or housing?

• Which shifts are hardest to fill or keep staffed?

• What reasons do employees give for leaving?

• Have staffing gaps forced you to reduce hours, turn away work, or postpone growth?

• What have you already tried?

• Are you seeing skilled applicants apply o is it a matter of not having enough skilled workers?

If possible, talk to workers directly.

An employer may see an attendance problem while an employee is trying to coordinate school drop-off, two bus routes, and a schedule that changes every week.

Ask employers to distribute a short, voluntary, anonymous survey. Include people seeking work through your workforce partners, too. Current employees can tell you what makes working difficult. People who haven’t been able to accept a job can tell you what makes it impossible.

Keep the questions specific and report findings in aggregate. You need patterns, not someone’s private family circumstances.

Audio Summary


Childcare Must Match the Workday

A community can have many childcare providers and still have a serious childcare access problem.

Available spaces may be for the wrong age group. Hours may exclude early shifts, evenings, or weekends. Prices may put care beyond a family’s reach. School breaks may create gaps that a year-round employer’s schedule doesn’t accommodate.

The U.S. Chamber of Commerce Foundation’s ECE Employer Roadmap addresses employer options for supporting working parents, including those working nontraditional hours. It’s a useful starting resource for a chamber facilitating these conversations.

Bring together childcare providers, your local or regional Child Care Resource and Referral agency, employers, school districts, and workforce development representatives. Include home-based providers and parents whose schedules reflect the jobs you’re trying to fill.

Start by comparing work schedules with actual care availability. Ask providers what prevents them from adding spaces or extending hours. Staffing? Facilities? Uncertain demand? Operating costs?

That answer should shape the response.

For example, if several employers need care before 7 a.m., your chamber could help establish how many families would use it and what employers might contribute toward making those hours financially workable. Explore a partnership with a qualified existing provider before assuming the community needs a new facility.

Other practical contributions include connecting providers with business assistance, helping employers understand local referral resources, or bringing schools and youth organizations together to examine gaps during breaks.

Keep childcare providers’ own workforce needs in the conversation. Additional space won’t solve a staffing shortage.

And ask employers about predictable scheduling. A parent who receives next week’s shifts on Friday has a different problem from someone who knows their hours a month ahead. Some improvements can begin inside the workplace.
​

Check the Whole Trip to Work

A transit map can show a route near an employment center without showing whether someone can use it to hold a job there.

Does the first bus arrive before the shift begins? Can employees get home after closing? Is the final stretch accessible and safe? Does the route work if someone must drop off a child along the way?

Invite your transit agency or rural transportation provider, city or county public works staff, regional transportation planners, employers, and workers to examine one troublesome commute.

Choose a specific employment area and trace the trip at the times employees travel. A midday drive won’t reveal what someone encounters walking from a stop before sunrise.

Depending on what you find, partners could explore:

• Adjusting service times to match major shift changes.

• Coordinating a vanpool for employees with similar routes and schedules.

• Testing a shared shuttle between an existing transit stop and an employment center.

• Addressing a missing sidewalk, inaccessible crossing, or poorly lit connection.

• Helping employers evaluate modest start-time adjustments where operations allow.

In communities with limited transit, ask workforce agencies and local nonprofits whether transportation assistance or vehicle repair programs already exist. Confirm eligibility and capacity before promoting them.

​The chamber’s not going to go out and buy a van for routes but it can often assemble enough employers around a shared problem to make a response worth evaluating. One business may struggle to justify a transportation partnership. Several nearby employers may present a stronger case.

Add Housing to the Workforce Conversation

Housing definitely belongs in discussions about recruitment, retention, and business expansion.

A candidate who accepts an offer, won’t be there on the first day if searches for a rental yield nothing. It’s also not sustainable (with the high cost of fuel) for employees who must live farther away to find lower housing costs, to continue working there when they realize how much of their salary is eaten up by paying for gas.

Local Housing Solutions recommends engaging employers to understand how housing conditions, costs, and commuting affect their businesses. Its guidance specifically identifies chambers as a connection point for gathering that information. 

Your chamber can help make the local discussion concrete. Work with an economic development partner, housing organization, or regional planning agency to compare typical wages for hard-to-fill jobs with available housing costs and commuting distances. Include rental options.

Bring the findings to local planning and housing staff, builders, nonprofit housing organizations, major employers, and residents experiencing these pressures.

Ask practical questions. What housing is missing? What prevents it from being built or preserved? Are infrastructure limitations delaying projects? Do proposed locations connect reasonably with jobs, childcare, and transportation?

Advocacy Is a Major Component

Those answers can inform your chamber’s advocacy process. Depending on local conditions and member priorities, you might evaluate support for more housing types, improvements to permitting processes, or infrastructure investments that enable housing near employment.

Give decisionmakers verified business consequences such as offers declined, positions left vacant, or expansion delayed. Get permission before attributing a company’s experience publicly.

Housing takes time. Getting the right evidence into the right planning discussion is useful progress, even when there’s no immediate groundbreaking.

Remember the Other Care Responsibilities

Childcare deserves attention but ask about other caregiving responsibilities as well.

An employee may be helping a parent get dressed, waiting for an in-home care provider, or coordinating transportation for a family member with a disability before leaving for work.

Your Area Agency on Aging, disability service organizations, caregiver support groups, and workforce partners can help identify existing resources and service gaps.

You might organize a practical employer briefing or connect HR teams with local referral services. Keep any resource list short, verified, and assigned to someone who will maintain it. A directory full of disconnected numbers creates another task for a person who already has plenty.

Choose One Problem Someone Can Own

You have a lot going on and while workforce development is important to economic growth, it can quickly become bigger than your staff capacity. Define the chamber’s role early.

You might gather employer information, recruit participants, arrange introductions, or coordinate advocacy. A provider, public agency, or existing coalition may be better equipped to operate the service. Check what’s already underway before launching another committee.

Use your findings to select one manageable effort. For example:

Three employers report difficulty staffing an early shift. Workers identify transportation as a recurring obstacle. A regional provider agrees to assess a vanpool. The employers help recruit interested riders and explore financial support.

That gives you a defined problem, potential users, an operating partner, and a next decision.

Before a pilot program begins, agree on who owns it, how it will be funded (don’t forget to explore grant possibilities), what employees will pay, and when partners will review results. Track participation alongside a relevant business outcome, such as attendance or retention. Ask workers whether the service is reliable and affordable enough to keep using.

Give the Next 30 Days a Purpose

You can begin through conversations already on your calendar.

During the first two weeks, ask five to ten employers about the obstacles employees face getting to work. Include different business sizes and shift schedules. Have a workforce or community partner help gather employee perspectives.

Next, identify the most consistent problem and the organizations already working on it.

By the end of the month, bring those partners together around one specific question: What can we test, improve, or investigate, and who will take the next step?

Leave with a named owner and a follow-up date.

Your next economic development win may start with a childcare opening time, a workable ride, or a housing discussion grounded in what local jobs pay. Put one of those problems on the agenda while it’s still costing members a shift, and before it costs your community an employer.

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