Frank is an entrepreneur, chamber member, board member, elected chamber board chair, and former chamber President/CEO. He now consults with chambers and speaks professionally all over the world. He has worked with hundreds of chambers over the past 13 years on strategic planning, board retreats and orientations, staff training, social media, digital marketing, technology, and many other areas of chamber work.
As a chamber professional, his team was one of the first to embrace social media and digital marketing. Within 18 months of launching their campaigns, the membership of that 45-year-old chamber had doubled.
While with his chamber, Frank was appointed to the executive committee of his state’s chamber of commerce (AWB) and the board of his state’s chamber professionals association (WCCE). He is a graduate of the Western Association of Chamber Executives (W.A.C.E.) Academy program. He has a degree in finance and an MBA. Frank has served on the faculty of the Institute for Organization Management (IOM) and W.A.C.E’s Academy program.
Norma has been in the chamber industry for 16 years. Previously, she was the Chief Operating Officer (COO) of a mid-sized chamber for 7 years.
She has dedicated her professional life to growing chambers, serving small businesses, and improving communities. Norma is passionate about working with chambers and their members, helping them with all facets of their social media and digital marketing, believing small businesses, and successful communities are at the heart of what makes America great.
She has a special talent for creative, visual marketing combined with a love of technology, which has made her an in-demand conference speaker and consultant. She is also a professional photographer. As the owner of multiple successful businesses, Norma has chaired major community festivals and events and has served on many non-profit boards and committees.
She is available for staff training, speaking at conferences, coaching, and consulting.
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