Your chamber newsletter is a powerful tool to connect with members, promote local businesses, and build a thriving community. But let's face it, sometimes the content can feel a little...well, dry. Not to mention, most of us have a love/hate relationship with our newsletters. We understand information is important but building it can be a drag each week (or whenever you send it). That’s why we’ve created this article to help you with some new additions to liven up interest. There’s still work behind it but hopefully you’ll begin to see your chamber newsletter in a new light.
Newsletters are important to businesses for several reasons. They help:
Overall, newsletters are a versatile tool that can be used to achieve a variety of marketing goals. By providing valuable content and engaging with your audience on a regular basis, you can build stronger relationships, promote your brand, and ultimately drive sales and conversions.
Before we get to the newsletter ideas, there are a few things you should decide.
Decide why you are compiling a newsletter every week (or month or quarter). What are you trying to accomplish with this large use of your time? Is it a sales tool to convert the community into members aka a marketing tool for the chamber? Or is it a way to call attention to your members? Maybe it’s a tourism piece to help your members shine for local visitors? Perhaps you view it as a news resource where you pull together all the most important community, state, and federal business news. Some chambers compile quarterly information on programs.
Knowing what you want it to do will help you shape its contents and make it clear to everyone on why they should read it.
If you plan on selling ads or features, you’ll want to ensure you do a little data analysis so you can make it clear to potential investors what kind of reach they’ll get with your newsletter.
When creating a newsletter, remember bigger IS better. That doesn’t mean longer. It means as easy as it is to zoom in on a phone to make a link or a button larger, it annoys people to do so. When you’re creating links and buttons, keep user experience in mind. It’s likely people are viewing your chamber newsletter on their phones. Opt for larger designs with less crowding so they can interact with your content easily.
If you want your chamber newsletter to be a resource for your members and/or community, you must publish consistently. That means the same day, and preferably, the same time of day (down to the hour, if possible. But if not, morning, afternoon, or evening.) That way your audience will know when to expect it.
Now that you have these things under control...
Here are 15 creative ideas to make your newsletter one that everyone wants to open and, once opened, will keep your readers engaged. While some of these may come “under fire” for not being a direct part of the chamber mission, your newsletter is a publication and should educate, inspire, and entertain. Since most of us could use a little good news on occasion, fun pictures and info aren’t going to hurt anyone and might just be the reason they open it in the first place.
Additionally, you may decide to do very specific newsletters such as events-only or legislative updates. “Niching” your newsletters can boost open rates because it lets people know exactly what’s in your email and they don’t have to skim through things that aren’t of interest.
DO: Personalize emails with member names and segment your audience based on interests.
DON'T: Overload with text – keep it concise with clear headings and bullet points.
DO: Optimize for mobile – most emails are read on smartphones.
DON'T: Use spammy tactics – avoid all caps, excessive exclamation points, and misleading subject lines.
DO: A/B test different subject lines and formats to see what resonates best with your audience.
DON'T: Send emails too frequently – aim for a consistent, but not overwhelming, schedule.
DO: Use an effective call to action that matches the goals you have for the newsletter.
DON'T: Crowd everything in. Give thought to an appealing design.
If you plan on including non-members in your email list, or you’re using your chamber newsletter as a sales tool, add the following:
Check out these chamber examples:
The Milford Chamber of Commerce features a business of the week, chamber events, chamber updates/what they’re working on, as well as community events.
The Greater Augusta Regional Chamber keeps it brief and visually appealing with chamber and community events.
South Padre Island Chamber uses a magazine flip style for their monthly newsletter.
Who doesn’t love a good theme? The eclipse is heavily featured in the Belton Area Chamber of Commerce’s newsletter from this past week.
By incorporating these ideas and best practices, you can create a chamber newsletter that is informative, engaging, and helps you meet your newsletter goals. Your chamber newsletter is a valuable resource for your members, and it can serve as a powerful tool for attracting new businesses to your chamber and your community. Get creative, have fun, and let your chamber's unique voice shine!
We value your privacy and will never sell your info